January 25th, 2007
Information we collect
Registration information - When you reserve a property with Lake Hartwell Camping and Cabins, we ask for your personal information so that we can provide you with the service. The information we require to register for the service includes your name, credit or debit card number, card expiration date, card verification number (CVN), address, phone number, and email address. This information allows us to process payments and protect users from fraud. In some cases, we may also ask you to send us additional information or to answer additional questions to help verify your information. The information we collect is stored in association with your Lake Hartwell Camping and Cabins Account.
Information obtained from third parties - In order to protect you from fraud or other misconduct, we may obtain information about you from third parties to verify the information you provide. For example, we may use card authorization and fraud screening services to verify that your credit or debit card information and address match the information that you provided to us.
Transaction information - When you reserve a Lake Hartwell Camping and Cabins property, we collect information about each transaction, including the transaction amount, your name, and the type of payment used.
How we use the information we collect
As necessary to process your transaction and maintain your account. As with any credit card payment, if you process a credit card transaction through the service, we need to share some information (for example, your name and credit card number) with the banks and other entities in the financial system that process credit card transactions.
To detect, prevent, or otherwise address fraud, security or technical issues,
We may share aggregated non-personally identifiable information with third parties. For example, we may disclose that a certain percentage of our users have a billing address in a particular geographic area, or that a certain percentage of users use a particular type of credit or debit card. However, if we do share this aggregated information, we do not include personally identifiable information without your explicit opt-in consent or in the limited circumstances described above.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical and technical security measures to guard against unauthorized access to systems where we store personal data. For example, your credit card number will always be stored in an encrypted form (except when you provide it to us in a communication outside of our web page interface).
The security of your account also depends on keeping your account password confidential, and you should not share your account name or password with anyone. If you do share your account information with a third party, they will have access to your account and your personal information.
Sharing Between Affiliates
Changes to this policy
If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o Lake Hartwell Camping and Cabins Inc., 400 Ponderosa Point, Townville, SC 29689.